Our digital agency services

The right starting point depends on where your business stands today: if you have no website, start with the website; if you sell to people nearby, start with Maps; if you have a site but get no visitors from Google, start with SEO. The list below covers the situations we see most often and the right first step for each.

• You have no website, or it doesn’t display properly on phones: Before putting budget into ads and SEO, build a solid foundation with web design and development. If the page visitors land on isn’t ready, the effort spent on every other channel is wasted.
• Your customers come from the local area (clinics, restaurants, hair salons, repair services): The first step is Google Maps and local SEO. Showing up in “near me” searches is the shortest route to the phone for a local business.
• You have a website but get no visitors from Google: SEO work tackles technical errors, content gaps and page structure. SEO results build up over several months, so starting early gives you an advantage.
• Your product is visual and your audience is on Instagram: Set up a steady content flow with social media management. Ads run before the profile looks active leave people who click with a question of trust.
• You have a logo, but it looks different everywhere: Pin down your colours, typefaces and templates with graphic design and brand identity. This work makes every later design both faster and more consistent.
• You have a process, product or facility that needs explaining: Shoot a promotional film and short vertical videos with video production. A single shoot day can yield several edits for social media and ads.

If you need enquiries quickly, ad management is added alongside one of these steps. Advertising works efficiently when it drives traffic to a foundation that is already in place.

If more than one situation applies to you, the order is set by dependencies, not budget. Until the website works properly, SEO and ads deliver less; social media designs produced before the brand identity is settled have to be redone a few months later. So we put the work that doesn’t fit into the first month in sequence and write down from the start which task is waiting on which.

When choosing an agency, look at how it works rather than what it promises: who will do what, what will be measured, whose name the accounts will be opened in and how often reports will arrive should all be in writing. Proposals that include guarantees such as “we’ll get you onto page one” misrepresent the nature of the work.

Questions we suggest asking in the meeting:

• Whose name will the ad account, Google Business Profile, domain name and social media accounts be registered in?
• Is the ad budget included in the service fee, or paid separately?
• Which result will be measured: followers, forms, phone calls or sales?
• If we stop working together, will I keep the content, design files and account access?

The first month with us usually runs in this order: the existing website, accounts and measurement setup are reviewed; missing conversion tracking is fixed; goals and priorities are written down together; then the first content calendar, the first technical fixes or the first campaign go live. At the end of the month you receive a report showing the work done and the plan for the following month. Briefly describe your situation in the quote request form, and we will work out together which service is the right place to start.