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Service Agreement

Dijital pazarlama hizmetlerinin kapsamı ve tarafların yükümlülükleri.

This is an informational translation; the binding text is the Turkish version.

1. Scope of service

The scope of service consists of the items defined in the package agreed between the parties and in the agreement text. Requests outside the scope are priced separately.

2. Obligations of the agency

  • To carry out the service in accordance with professional care and rules of good faith
  • To provide a monthly performance report
  • To keep confidential the accounts and data to which access is granted
  • To work in compliance with the policies of the advertising platforms

3. Obligations of the client

  • To provide the accesses required for the service (ad account, site, business profile) on time
  • To give content approvals within a reasonable time
  • To deposit the ad budget to the relevant platform on time
  • To warrant that they own the rights to the visuals and texts they provide

4. Advertising budget

The advertising budget is not included in the service fee and is paid directly to the relevant platform from the client's account. The agency takes no commission on the advertising budget.

5. Result commitment

Since results such as search engine ranking, reach and conversion depend on the algorithms of third-party platforms and market conditions, no specific result is guaranteed. The agency undertakes to make its best effort in line with professional standards.

6. Intellectual property

The usage rights of fully paid works pass to the client. The agency reserves the right to show the completed work as a reference; this right is waived if the client requests it in writing.

7. Confidentiality

The parties agree to keep confidential, for an unlimited period, the trade secrets they learn within the scope of the work.

8. Termination of the agreement

In monthly services, the parties may terminate the agreement by giving written notice at least 15 days before the end of the period. In case of termination, account accesses and produced assets are transferred to the client.